Articles

This article is a response to an article posted on philippineone.com that predicted the end of the BPO industry in the Philippines....

Read about the tools that we have used or worked with that can assist with the management of dispersed teams. The objective of implementing these kinds of tools should always be to improve collaboration, communication, visibility and effectiveness....

Suring up your offshoring initiatives with Strategic HR Management...

This is a featured role article on helpdesk support agents and addresses some of the statistics, scope, cultural and hiring considerations....

This article takes you through the services, delivered by Change Fox, that we use to deliver long-term success in our offshoring initiatives....

Want to understand the differences between outsourcing and offshoring? Want to get to the bottom of what? why? where? when? who? how? Read this article!...

If it is not so obvious when you should be considering building an offshored team, this article will discuss some common signs that it is time to contact Change Fox...

Feedback is an important part of personal and professional development but it can be often overlooked in business operations and human resources outside of annual reviews. Read about some approaches you can take with your teams to improve feedback and get better results....

As with any project, planning and preparation is a key aspect of success and offshoring is no exception to this rule. Read how a readiness check can set your entire initiative up for success!...

I've heard a lot of people talking about offshoring and some of the bold statements and tantamount to myths and I strongly disappear with many of them. Here's five to start some discussion!...